If the concern is about the site itself, such as how your request was handled, something on a page that looks wrong, or how your details were stored, send it through the contact page. Describe the problem and the page or date involved, and it will be looked into.

The site does no roofing work and signs no contracts, so it cannot settle a dispute over a roofer's price, workmanship, schedule or warranty. Those are between you and the roofing company under your written contract. Raise the problem with the company in writing first, and keep copies of the contract, receipts, photos and messages.

If the problem with a roofer isn't resolved, you can file a complaint with the Pennsylvania Attorney General's Bureau of Consumer Protection, which handles home improvement contractor complaints. Questions about your insurance policy, a claim or a public adjuster go to the Pennsylvania Insurance Department.

Please let the site know too if a roofer you were referred to treated you unfairly. That feedback helps decide where future requests go.